LayersMultimedia

Privacy and Refund Policy

Privacy and Refund Policy for Layers2D3D

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This privacy and refund policy sets out how Layers2D3D uses and protects any information that you give Layers2D3D when you use our website or services, and outlines our refund policy.
Layers2D3D is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website or services, then you can be assured that it will only be used in accordance with this privacy statement. Layers2D3D may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect


We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Authentication of identity
  • Transaction purposes (payment)
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Third-Party Websites

This site may provide links to other third-party websites or resources. Layers2DD3D makes no representations whatsoever about any other website which you may access through this site. Because Layers2D3D has no control over such sites and resources, you acknowledge and agree that Layers2D3D is not responsible for the availability of such external sites or resources and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such sites or resources. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses, and other items of a destructive nature. References on this site to any names, marks, products, or services of any third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not constitute or imply an endorsement, sponsorship, or recommendation of, or affiliation with the third party or its products and services. Layers2D3D makes no representation or warranty as to any third-party content, products, or services, and you agree that Layers2D3D shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, products, or services available on or through any such site or resource.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at layersmultimediaofficial@gmail.com.
    We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us at layersmultimediaofficial@gmail.com. as soon as possible. We will promptly correct any information found to be incorrect.

Refund Policy

We strive to ensure that our clients are satisfied with the services and products they receive from Layers2D3D. If for any reason you are not satisfied with our services or products, please refer to our refund policy below:

  1. Service Refunds

     

    • Refunds for design services (e.g., logo design, brochure design) will be considered on a case-by-case basis. Requests for refunds must be made within 10 days of service delivery.
    • To request a refund, please contact us at layersmultimediaofficial@gmail.com. with your order details and the reason for the refund request. We will review your request and respond within 7 business days.
    • If a refund is approved, it will be processed through the original method of payment.
  2. Course Refunds

     

    • Refunds for courses at our Graphic Design & Animation Institute will be provided if a request is made within 10 days of the course start date. No refunds will be provided after this period.
    • To request a refund, please contact us at layersmultimediaofficial@gmail.com. with your course details and the reason for the refund request. We will review your request and respond within 7 business days.
    • If a refund is approved, it will be processed through the original method of payment.
  3. Non-Refundable Items

     

    • Customized or personalized products and services are non-refundable unless there is a defect or error caused by Layers2D3D.
    • Digital products and services are non-refundable once delivered and accessed by the client.
  4. Contact Information

     

    • For any questions or concerns regarding our refund policy, please contact us at layersmultimediaofficial@gmail.com.

We are committed to providing high-quality services and ensuring customer satisfaction. If you have any issues or concerns, please do not hesitate to reach out to us.